The 2024 KANE Service Desk Summit brought service desk leaders together to learn from one another, compare approaches, and strengthen a collaboration that had already produced meaningful results across member institutions.
The group used the gathering to reflect on what they had accomplished together and where they could go next, from improving the service experience to building stronger shared practices and professional connections.
It was a strong example of what KANE does best: creating space for people in similar roles to solve problems together, learn faster, and leave with peers they can keep calling after the event ends.
See what’s coming next and connect with higher education technology peers who are building, solving, and learning together.
KANE is a higher education technology consortium rooted in Kansas and Nebraska and open to broader collaboration. We connect institutions and technology leaders to share expertise, strengthen cybersecurity, develop people, and create more value together.
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